Creative Compass Privacy Policy

Last Update: December 23 2024

Coolex HK Limited ("Creative Compass", "we", or "us") values and respects your privacy. We have prepared this privacy policy to explain the manner in which we collect, use and disclose personal information when you use our online shopping behaviour tracking and targeted advertising services available to our clients ("Clients") through https://www.icreative.ai (the "Creative Compass Solution"), visit our website located at https://www.icreative.ai (the "Website"), engage with us on social media, and otherwise interact with us. In order to provide the services, we collect certain information from our Client's customers ("Customers").

Table of Contents

1.Collection and Use of Personal Information
2.Sharing of Personal Information
3.Information About Our Website
4.Interest-Based Advertising
5.Safeguards and Retention
6.Your Choices
7.Your Rights
8.Updates to the Privacy Policy
9.Contact Us

1. Collection and Use of Personal Information

We collect personal information in various ways when you interact with Creative Compass. This includes information you provide directly to us, information we collect automatically when you use our services, and information we receive from third parties.

Information You Provide: When you create an account, contact us, or use our services, you may provide us with information such as your name, email address, company information, and other contact details.

Automatically Collected Information: We automatically collect certain information when you use our services, including your IP address, browser type, device information, usage patterns, and performance data related to your creative campaigns.

Third-Party Information: We may receive information about you from advertising platforms, analytics providers, and other third-party services that integrate with Creative Compass.

2. Sharing of Personal Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who help us operate our business
  • When required by law or to protect our rights
  • In connection with a business transaction such as a merger or acquisition
  • With your consent or at your direction

3. Information About Our Website

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

We use analytics tools to understand how visitors interact with our website, which helps us improve our services and user experience.

4. Interest-Based Advertising

Creative Compass helps businesses optimize their advertising campaigns through data-driven insights. We may use aggregated and anonymized data to provide industry benchmarks and insights.

We do not use your personal information for our own advertising purposes without your consent.

5. Safeguards and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

6. Your Choices

You have several choices regarding your personal information:

  • You can update your account information at any time
  • You can opt out of marketing communications
  • You can control cookie settings in your browser
  • You can request deletion of your account and associated data

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

8. Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Update" date.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Coolex HK Limited

Email: support@icreative.ai

Address: WORKSHOP 60, 3/F, BLK A, EAST SUN IND CTR NO. 16 SHING YIP ST KWUN TONG HONG KONG